Runner AI
DocumentationWorkspace

Manage Stores

Open, create, review, and safely manage the stores in a workspace.

What this covers: You will open the correct store and understand the available card actions before using them.

The workspace store-card page shows the store projects you can access. Use it to enter a project, start a new store, open its settings, or review a destructive action before confirming it.

Entry path: Workspace sidebar → StoresMy Store.

Workspace Home and store cards

Before you start

  • Confirm the workspace name and your access before creating, opening, or deleting a store.
  • Check the current store limit before starting another project.
  • Treat deletion as permanent unless Runner explicitly shows a recoverable state.

Store controls

ControlWhy it is usefulWhat happens when selected
Store preview image or store nameOpens that store's project.Runner navigates to the project's current conversation or project home.
+ StoreStarts another store project.Opens Create Store, where available.
AdminOpens the store-management area.Runner opens the store's general admin area when your access allows it.
SettingsChanges settings for that store.Opens project settings in the current workspace context.
DeleteStarts store removal.Opens a confirmation that requires the complete store name. Nothing is removed until confirmed.
Upgrade or plan messageExplains why another store cannot be added.Opens the relevant plan path when the workspace is at its current store limit.

Open an existing store

  1. Select Stores in the workspace sidebar.
  2. Under My Store, find the intended store name.
  3. Check its status badge.
  4. Select the preview image or store name.
  5. Confirm the project name before sending a new request.

Create another store

  1. Select + Store on the store-card page or the + beside Store in the expanded sidebar.
  2. In Create Store, choose Build new or Connect Shopify when both paths are available.
  3. Enter the required Store Name.
  4. Complete the selected path.
  5. Runner opens the new project after creation succeeds.

See Create a Runner store and Connect Shopify for the complete paths.

Delete a store carefully

  1. Open the store card's actions.
  2. Choose Delete.
  3. Read the confirmation and verify the store name.
  4. Enter the complete store name only when this is the intended target.
  5. Cancel if the store, conversations, or project work should remain available.

Deletion is destructive.

Troubleshooting

StateMeaningWhat to do
Loading indicatorRunner is retrieving workspace stores.Wait before selecting or creating a store.
Empty workspaceNo store card is available yet.Use the creation prompt to start the first store.
Failed to load projectsExisting store information could not be retrieved.Keep the workspace open and reload once.
Upgrade path replaces creationThe workspace has reached its current store limit.Review plan access or ask the workspace owner.
Renewal screenThe workspace is not currently active.Choose Renew Plan if authorized, or switch workspaces.
Recently Deleted or bulk selection appearsA conditional management feature is enabled for this workspace.Follow its on-screen confirmation; do not expect it in every workspace.