Members and Invitations
Find workspace members, invite a teammate, and manage pending or existing access.
What this covers: You will invite the right teammate and understand which member actions require owner access.
The Members page shows active members and pending invitations for the selected workspace. Team invitations are separate from the Invite Friends referral link in the workspace sidebar.
Entry path: Workspace name → Settings → Members.
Before you start
- Confirm the workspace and intended email address.
- Review seat capacity and search for an existing member or pending invitation first.
- Owner permissions are required for invitation and member-management actions shown to owners.
Members page controls
| Control or value | What it means or does |
|---|---|
| Search members | Filters visible rows by a member's name or email. |
| Seats used | Shows current members against workspace capacity. Pending invitations also affect whether another invite is allowed. |
| Invite people | Opens the invitation form for workspace owners. |
| Email field | Accepts the teammate's email address. There is no role selector in the invitation form. |
| Send invite | Sends the invitation after the email is valid and a seat is available. |
| Active | The person has joined the workspace. |
| Pending / Not yet joined | The invitation has not been accepted. |
| Cancel | Immediately cancels a pending invitation without another confirmation. |
| Remove | Opens a confirmation before an authorized owner removes another member. |
| Leave | Opens a confirmation before you leave the workspace. |
Invite a teammate
- Confirm the workspace name in settings.
- Open Members.
- Review seats used and search for the email to avoid a duplicate invitation.
- If you are the owner, select Invite people.
- Enter a valid email address.
- Select Send invite.
- Look for Invitation sent or Invitation re-sent.
- Confirm that the person appears as Pending.
The invitation does not add the person until they open the link with the correct account and choose Join. Invitation links can show already accepted, cancelled, expired, wrong-account, seat-full, or other error states. Runner does not promise a fixed invitation lifetime here.
Accept an invitation
- Open the invitation link from the email addressed to you.
- Sign in with the same email address that received the invitation.
- Confirm the inviter and workspace name shown on the page.
- Select Join workspace name.
- Wait for Joined workspace name and confirm Runner opens that workspace.
Selecting Join adds your account to the workspace; it does not create a separate store or change another member's role. If Runner shows Wrong account, select Sign out, then sign in with the invited address. If it shows Workspace is full, select Got it and ask the inviter to free a seat or update the plan before using the same link again.
Manage access carefully
Cancel a pending invitation
- Search for the pending email.
- Select Cancel only when you intend to invalidate that invitation.
- Verify that the pending row no longer appears.
Selecting Cancel invalidates the pending invitation without a second confirmation.
Remove a member or leave
- Find the correct member row.
- Select Remove, or select Leave on your own row.
- Read the confirmation, including the loss of access to workspace projects.
- Cancel if access should remain.
- Confirm only when the workspace and person are correct.
An owner cannot be removed from the owner row in the interface. Member-management actions also follow role hierarchy, so a visible or attempted action can still be rejected when your role does not permit it.
Troubleshooting
| State | What to do |
|---|---|
| Invite people is absent | Ask the workspace owner to send the invitation. |
| Seat capacity is reached | Resolve an unused pending invite or ask the owner to review the workspace plan. |
| Email is rejected | Check the complete address and correct any formatting error. |
| Invitation belongs to another account | Sign in with the invited email before choosing Join. |
| Invitation is expired or cancelled | Ask the workspace owner to send a new invitation. |
| Workspace is full | Ask the inviter to free a seat or update the workspace plan, then try the link again. |
| Invitation already accepted | Select Go to Runner AI and open the workspace from your workspace switcher. |
| Search shows no result | Clear or shorten the search, then verify the selected workspace. |