Connect 4PX fulfillment

Connect 4PX when you want Runner to use your 4PX account for cross-border shipping and fulfillment. This connection requires both an API key and an API secret.

Before you start

Entry path: Project → Apps → Store Apps → 4PX

You need:

a 4PX account with a current API key and API secret;
authority to use those credentials for the Runner workspace; and
awareness that disconnecting removes both credentials and disables 4PX for every project in the workspace.

Treat both fields as secrets. Do not paste them into Runner chat.

4PX controls and results

Control	Why it is useful	What happens next
Connect	Opens 4PX setup.	Runner asks for 4PX API Key and 4PX API Secret.
API key and secret fields	Identify and authorize the 4PX account.	Runner only submits after both fields contain a value.
Eye icons	Help check a typing mistake in either field.	Each icon independently toggles that field between hidden and visible text.
Dialog Connect	Submits both credentials.	On success, Runner clears both fields, closes the dialog, and marks 4PX connected.
Cancel or close	Stops before submission.	Runner clears both fields from the dialog.
Delete or Disconnect	Starts removal.	Runner opens Disconnect 4PX?.
Confirmation Disconnect	Removes the saved credentials.	Runner disables 4PX for all projects in the workspace.

Connect 4PX

Open Project → Apps.
Find 4PX and select Connect.
Copy the API key and API secret from the 4PX account you intend to use.
Paste them into 4PX API Key and 4PX API Secret.
Check that the two values are in the correct fields.
Select Connect.
Wait for 4PX connected successfully and confirm the card shows its connected disconnect control.
Verify a safe cross-border shipping or fulfillment scenario before using it for a live customer order.

Disconnect or replace credentials

Select the disconnect control and read Disconnect 4PX?. Confirm only when disabling 4PX for every workspace project is acceptable.

To rotate credentials, disconnect the current connection, confirm the card is no longer connected, then reconnect with the replacement key and secret.

If 4PX does not connect

Confirm that the key and secret came from the same 4PX account.
Re-copy both values instead of editing either secret by guesswork.
Failed to connect 4PX means Runner did not finish the provider connection. Verify the credentials in 4PX and retry.
If the card connects but fulfillment fails, check account access, destination support, and the order data required by 4PX.
If disconnecting fails, assume the current credentials remain active.