AI visibility

Set up an AI-visibility target and understand mentions, share of voice, queries, and cited sources.

AI visibility helps you inspect whether available AI-search data mentions your brand, competitors, or public sources.

Conditional: AI visibility can depend on workspace access, plan, provider availability, a public storefront, and sufficient data. Completing setup does not create mentions or improve visibility by itself.

Entry path

Open a store project → SEO → AI Visibility → Dashboard.

Before you start

Publish the storefront and complete the main SEO eligibility step.
Verify that Runner detects the public storefront domain you intend to track; setup does not provide a separate editable brand field.
Add only relevant competitors so share-of-voice comparisons remain useful.
Connect Google Search Console only if the optional entry is available and you want to authorize it.

Controls and click results

Control	What happens after you select it
Detected storefront	Shows the public store that setup will use as its starting target.
Competitor fields in setup	Adds comparison brands to the setup choices; entering a name does not run a lookup.
Starter prompt preview	Shows example prompt ideas for setup. Previewing them does not run or save prompt results.
Google Search Console → Connect	Opens Apps for the optional Google Search Console connection.
Continue	Advances to the next setup step when the current input is valid.
Skip for now	Closes setup without starting Brand Lookup or creating a snapshot.
Look up brand	Opens the three-step AI Visibility setup for the detected storefront.
Finish setup	Submits the detected storefront and competitor choices, closes setup, and starts Brand Lookup. Results remain pending until the lookup completes.
Ask Runner to fix this	Opens a new Runner conversation with the saved AI-visibility evidence and its recommended improvement. It does not edit or publish the store by itself.
See citation gaps	Opens an evidence-grounded Runner conversation focused on missing citation opportunities; review its suggestions before making changes.

Complete setup

Open SEO, then select AI Visibility and Dashboard.
Select Look up brand to open setup.
Confirm the detected public storefront is the store you intend to review.
Add a small set of relevant competitors, then select Continue.
Review the starter prompt preview without treating it as a completed test, then continue.
Connect Search Console only if the option is useful and you are authorized to connect the account.
Select Finish setup to submit and start Brand Lookup.
Wait for a completed state; do not start a duplicate lookup while it is pending.
Read mentions, estimated AI-search volume, share of voice, queries, and cited sources together.

Read the dashboard

Mentions counts available responses or records that reference the tracked brand.
Share of voice compares tracked brands within the available dataset; it is not the entire internet.
Queries show questions associated with the collected results.
Cited sources show pages referenced in available answers and can include sites you do not control.

Troubleshooting

State	Meaning and next step
Pending	The lookup was accepted but is not finished. Wait before starting it again.
Completed with no mentions	The result contains no brand mentions. Review the queries and sources rather than assuming setup failed.
Failed	Open the visible error, confirm the public target, and retry later.
Provider unavailable or access missing	The requested model or data source cannot be used now. Use completed sections and try again later.
Not enough data	The provider could not produce a reliable view for the target. Keep the site public and revisit after it has more discoverable content.