DocumentationAgent customization
Agent Customization
Add reusable Skills and trusted Memory so Runner can work in a way that fits your store.
Runner's Agent Customization page brings Skills and Memory into one searchable place. Use it when you want Runner to repeat a useful method, remember a stable fact, or stop using a capability you no longer need.
What this covers
You will know how to open Agent Customization, find an existing capability, and choose whether a Skill or Memory is the right tool.
Availability and prerequisites
- You need access to a store project.
- Skills can depend on your current plan. If your plan does not include Skills, Runner shows the available upgrade path instead of enabling the action.
- Memory appears only when the unified Memory feature is enabled for your account.
- Older Skills, Memory, and Customize links redirect to this Agent page.
Open Agent Customization
From a project, open Control Center → Agent.
Main controls
| Entry or button | Why it is useful | What happens next |
|---|---|---|
| Search skills, memory… | Find a capability without scanning every section. | The page filters matching Skills and Memory. The clear button restores the full list. |
| All | Review everything available to the Agent page. | Runner shows the Skills area and, when enabled, Memory. |
| Skills | Focus on reusable instructions and abilities. | Runner shows recommended, added, paused, and discoverable Skills. |
| Memory | Focus on facts Runner should retain. | Runner shows memories grouped by scope. This tab is hidden when Memory is unavailable. |
| Add | Install or reactivate a Skill. | The Skill moves into Added after Runner completes the action. |
| Added | See that a Skill is active. | For configurable Skills, selecting it pauses that Skill. |
| Import | Bring in a compatible Skill from a URL. | Runner checks the source, then opens an editable import or a multi-Skill chooser. |
| Create Skill | Write a custom reusable instruction. | The Skill editor opens. Required fields must be complete before it can be saved. |
| Add a memory | Save a stable fact or preference. | The New memory dialog opens. |
Choose between a Skill and Memory
- Use a Skill when Runner should follow a repeatable process, format, or set of instructions.
- Use Memory when Runner should retain a concise fact, preference, correction, convention, or decision.
- Keep secrets out of both. Never store passwords, API keys, payment details, or private credentials.
- Return to All and search for a term to confirm that the new item appears.
States and limits
- Recommended for you shows a small set of trending Skills.
- Added contains active Skills; Paused contains inactive Skills.
- Discover can show loading rows, search results, or a no-results message.
- A System Skill can be view-only or fixed. A Custom Skill can offer edit and delete actions.
- An empty Memory area offers Add a memory. A search with no match offers Clear search without deleting anything.
- Loading, plan, and unavailable states do not mean a capability was added.
Troubleshooting
- If Memory is missing, the feature is not enabled for the current account. Continue using Skills or check again from visible navigation later.
- If Add opens an upgrade screen, compare plans before making a billing decision.
- If search finds nothing, clear the query and check All, Skills, and Memory separately.
- If a change fails, keep the dialog open, correct the displayed problem, and retry. Do not assume a toast or loading state means the change completed.