Products

Use Products to turn an item into a complete store listing with customer-facing information, prices, media, and status.

Why and when to use Products

Create a product when you want to sell an item directly, then return to adjust its name, description, category, images, prices, variants, inventory, search listing, or Draft/Published status.

Availability and prerequisites

Open a Runner project with a ready store backend.
Save at least one Market so product currency can match a selling region.
Save a Stock Location before expecting inventory changes to be stored.
Import appears in the populated desktop list; a new empty catalog starts with Add First Product.
Dropshipping products can show different cost and inventory behavior from manually managed products.

Open Products

Entry path: Workspace → choose a store → Store Operations → Products

Store Operations product list

Main controls

Control	Why you use it	What happens when selected
Refresh	Reload current catalog data	Refetches products and market information; it does not create or publish anything.
Add / Add First Product	Create a manual product	Opens a blank Add Product form.
Import	Add products from a supported CSV	Opens the import dialog with Template and History.
Product row	Review or change an item	Opens Edit Product for that product.
Pencil icon	Edit a product without selecting its row	Opens the same Edit Product form.
Delete icon	Remove a product	Opens a destructive confirmation; confirming removes the product and cannot be assumed reversible.
Draft	Keep the listing out of the published catalog	Saves the product with Draft status.
Published	Make the listing eligible to appear in the catalog	Saves Published status; actual storefront visibility still depends on the store and storefront state.
Save	Store valid product changes	Saves the product and returns to the refreshed list after success.
Cancel or back control	Leave the form	Returns toward the list; unsaved form changes are not applied.

Create a product

Select Add or Add First Product.
Choose a Product Category and enter a clear Name and Description.
Add images and choose the intended thumbnail.
Choose Draft while preparing the listing or Published when it is ready for the catalog.
Enter the regular Price. Add a lower Sale Price and valid start/end dates only when you want a scheduled sale.
Configure variants and inventory if the item has options or tracked stock.
Review the SEO page title, meta description, handle, and displayed store URL.
Select Save and wait until the Products list returns with the updated row.

Add Product form

Edit or remove a product

Select the product row or its pencil icon.
Change only the fields that should affect the listing.
Select Save and confirm the row reflects the new status or information.
To remove the product, return to the list and select its delete icon.
Read the product name in the confirmation. Continue only if permanent removal is intended.

States and limits

Draft and Live badges in the list summarize product status. The form uses Draft and Published.
A currency mismatch warning means the product's currency is outside the store's saved regions; its prices will not display on the storefront until corrected.
Sale Price must be lower than the regular Price. Supplier items can also enforce a minimum retail price.
Images accept only the formats and size shown by the form. Failed compression or upload leaves the product image unchanged.
Booking and dropshipping rows can show a dash instead of normal inventory or variant totals.
Saving Published status is not the same as publishing or deploying the storefront.

Troubleshooting

Inventory not saved: Add and save a Stock Location, then reopen the product and enter stock again.
Price does not display: Make the product currency match a saved Market region.
Save stays disabled or fails: Make a change, then complete the required Name and status and fix any inline error. Add a suitable category and price before expecting a complete customer-facing listing, but they are not prerequisites for enabling Save.
Image upload fails: Use JPEG, PNG, GIF, or WebP within the size shown in the image hint, then retry.
Product is missing from the storefront: Check Published status, store visibility, storefront publication, and the relevant market. A saved admin row alone is not proof of customer visibility.

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