DocumentationStore Operations
Onboarding and General settings
Complete store setup and manage visibility, identity, markets, stock locations, and review availability.
Complete the guided setup when it appears, then use General to keep the store's core operating details accurate.
Why and when to use this page
Use the setup assistant the first time Runner asks for store basics, shipping, a first-product path, payment, and visibility. Return to General whenever your public store details, selling regions, currency, stock location, shipping setup, or review availability changes.
Availability and prerequisites
- Open a Runner project with a store backend.
- If the backend is still being prepared, Runner shows Please wait, the store admin is deploying....
- The setup assistant appears only for stores that have not completed it and can differ as Runner rolls out updated onboarding.
- A connected payment service is needed for checkout, but the setup assistant can let you skip payment and finish it later in Apps.
Open General
Entry path: Workspace → choose a store → Store Operations → General
If Runner opens a setup assistant first, complete or skip the available steps. After setup, the General page becomes the normal destination.
Main controls
| Control | Why you use it | What happens when selected |
|---|---|---|
| Confirm | Accept the current setup step | Valid information is saved and the assistant moves to the next step. |
| Skip | Finish an optional setup item later | The assistant advances without claiming that the skipped item is configured. |
| Manually | Choose to create the first catalog item yourself | Opens or prepares the Products path; confirming the choice does not create a product for you. |
| Dropshipping | Choose the supplier-catalog path for a first product | Opens or prepares the Dropshipping path; available products still depend on supplier access. |
| Go Live | Confirm the visibility choice in the final setup step | Saves either customer-visible or hidden store visibility. It does not by itself prove a storefront deployment completed. |
| Visible to customers / Hide store | Choose visibility during setup | Go Live saves the selected visible or hidden state. |
| Visible to customers / Hide store (Opening Soon) | Change visibility later in General | The page-level Save stores the selected visible or hidden state. |
| Add in Markets or Stock Locations | Add another editable row | Creates an unsaved region or location row for you to complete. |
| Product reviews switch | Allow review functionality when supported | Saves this setting immediately. If the request fails, the switch returns to its earlier value; the page-level Save is not used for this switch. |
| Save | Apply changes across General | Becomes available after page-scoped changes, validates them when selected, and persists valid visibility, identity, market, location, and shipping edits. |
| Configure in a setup alert | Resolve a missing checkout prerequisite | Moves to the relevant General section, or opens the payment integrations view in Apps. |
Complete the setup assistant
- In Basics, enter the public store name, contact email, and business address, then select Confirm.
- In Shipping, enter a stock location and at least one valid shipping row, or select Skip to configure it later.
- In Product, choose Manually or Dropshipping. Follow the destination to actually create or import a product; selecting a choice alone does not add one.
- In Payment, connect the offered payment service in the new tab, return to Runner, and continue when the connection is shown as enabled. Select Skip if you will finish it later.
- In the final visibility step, choose Visible to customers or Hide store, then select Go Live to save that visibility choice.
Update General settings later
- Open Store Operations → General.
- Choose the intended store visibility.
- Review the store name, contact email, and business address.
- Review Markets, including selling countries, currency, and tax setting.
- Review Stock Locations before configuring shipping or inventory.
- Review Shipping, then select Save and wait for the saved state for those page settings.
- Change the conditional Product reviews switch separately if needed, and wait for its immediate update to finish.
States and limits
- The store name is required and the setup form limits it to 30 characters.
- The contact email must be a valid email address.
- Market currency affects product-price display. A product with a currency outside the saved regions shows a warning and may not show prices on the storefront.
- Visible to customers controls store visibility. Publishing storefront code and connecting a domain are separate tasks.
- Enabling reviews does not add missing review components to an older storefront. Runner can show guidance to ask the agent to add the capability and publish those storefront changes.
- The page-level Save covers visibility, store details, Markets, Stock Locations, and Shipping. The Product reviews switch saves separately and immediately.
Troubleshooting
- Save is disabled: Make a page-scoped change; changing only Product reviews does not use this button.
- Save reports an error: Complete the fields named by the validation message, then try once more.
- A setup alert remains: Complete its named prerequisite, save it, then refresh. Stock, shipping, and payment are checked separately.
- Payment is still missing after connection: Return from the provider tab, wait for Runner to show the integration as enabled, and refresh if needed.
- Reviews does not appear in the menu: The switch, backend support, or storefront capability may not be ready. See the conditional review guide before trying a direct URL.
- The page warns about unsaved changes: Stay and save, or explicitly choose to exit without saving. Browser navigation alone does not apply the edits.