Product Admin

Complete guide to managing products, inventory, pricing, and orders in Runner AI's backend system.

Runner AI's Sales Admin gives you a centralized backend to manage your store operations, including:

Adding and managing products
Bulk importing products
Managing inventory
Setting pricing and discounts
Handling orders and after-sales

This section shows you how to efficiently manage products and orders with Runner AI—so you can start selling faster, operate at scale, and keep your store running smoothly.

Create Your First Product
Bulk Import with CSV
Inventory Management
Pricing & Discounts
Order Management
Product Management Best Practices
FAQ

1. Create Your First Product

You can quickly add your first product from the admin panel.

Path: Sales → Products

Product Information You Can Configure

Basic Information

Product title
Description
Category (optional)
Variants (optional)

Media

Cover image
AI-generated product images (coming soon)

We recommend uploading 1–5 high-quality images to improve conversion rates.

Pricing

Price
Compare-at price (used to show original price)
Cost per item (optional)

Inventory

SKU
Inventory quantity
Allow overselling

Shipping

Product weight (if applicable)
Requires shipping (yes/no)

Tips for Adding Products

Keep product titles clear and concise
Use a consistent visual style across images
Include key details such as materials and use cases in descriptions
Add SEO-friendly keywords (e.g. "natural soy candle for home decor")

2. Bulk Import with CSV

If you have a large catalog (20+ products), CSV import is recommended.

Path: Advanced Settings → Products → Import

CSV Requirements

File format must be .csv
Column headers must be in English (auto-recognized by the system)
Images must be provided as URLs (for importing cover images)
Excel files (.xlsx) are not supported

3. Inventory Management

Path: Sales → Products

You can view:

Current inventory levels
Low-stock alerts
Units sold
Active sales channels (multi-channel support coming soon)

Edit Inventory

You can:

Increase or decrease inventory manually
Perform bulk inventory updates
Export inventory reports (coming soon)

Low Inventory Alerts

You can configure alerts such as:

Notify when inventory falls below a set threshold (e.g. 5 units)
Automatically mark products as "Low stock"

4. Pricing & Discounts

Pricing strategy directly impacts conversion and revenue.

Path: Sales → Promotion

Discount Codes

Examples:

WELCOME10 → 10% off
BLACKFRIDAY50 → $50 off

You can configure:

Discount type (percentage or fixed amount)
Applicable products (single product or entire store)
Minimum order value
Usage limits
Start and end dates

Flash Sales

Common use cases:

Black Friday promotions
New product launches
Clearance campaigns

When enabled, countdown modules can be automatically displayed on the site.

Tiered Pricing

Ideal for wholesale or bundled sales, for example:

Buy 2 → 10% off
Buy 3 → 20% off

5. Order Management

Path: Sales → Orders

View Order Details

Includes:

Customer name
Shipping address
Product information
Payment method
Fulfillment status

Update Order Status

Supported statuses:

Unfulfilled
Shipped
Delivered
Refunded

Export Orders (Coming Soon)

Order reports will be available for export in future releases.

Process Refunds

You can:

Mark orders as refunded
Add refund reasons
Generate refund records (coming soon)

6. Product Management Best Practices

Upload at least 3–5 high-quality images Multiple angles significantly improve conversion.

Use clear, descriptive titles Example: "Handmade Soy Candle — Vanilla Scent" instead of vague names.

Use AI to optimize descriptions AI-generated copy is tailored for US-based shoppers.

Keep category structure clean Example: Home → Candles → Soy Candles

Maintain accurate inventory Low stock hurts sales; overstock increases costs.

7. FAQ

Q1: What should I do if CSV import fails? Check that all fields follow the required format. For example, prices must be numeric values.

Q2: Can I edit products in bulk? Bulk inventory editing is currently supported. Bulk editing for pricing and tags is coming soon.

Q3: Can I export my product list? CSV export will be available in a future release.

Q4: Are product variants supported? Support for multi-attribute variants will be released with the advanced product system.

Q5: Can I hide a product without deleting it? Yes. You can toggle product visibility from the product detail page.

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