Product Admin

Product Admin

In Runner AI's backend system, you can complete all of these in one place:

• Add products
• Bulk import products
• Manage inventory
• Set pricing and discounts
• Manage orders and after-sales

This chapter will help you understand how to efficiently manage your products and orders through Runner AI, allowing you to quickly start selling, improve operational efficiency, and ensure your store always stays in optimal condition.

Table of Contents

1. Create Your First Product
2. Bulk Import with CSV
3. Inventory Management
4. Pricing & Discounts
5. Order Management
6. Best Practices
7. FAQ

1. Create Your First Product

You can quickly add your first product in the backend.

Access: Admin → Products → Create

(1) Product information includes:

Basic Information

• Product Title
• Description
• Category (optional)
• Tags (optional)

Media Assets

• Cover Image
• AI-generated product images (coming soon)

💡 Tip: Upload 1–5 high-quality images to improve conversion rates.

Pricing Information

• Price
• Compare at Price → Used to display the original price before discount
• Cost per item (optional)

Inventory Information

• SKU (Stock Keeping Unit)
• Inventory Quantity
• Allow Oversell

Shipping Information

• Product weight (if applicable)
• Whether shipping is required

(2) Product creation tips:

• Keep titles clear and concise
• Maintain consistent image styles
• Include key information in descriptions (materials, usage, etc.)
• Add keywords for SEO (e.g., "natural soy candle for home decor")

2. Bulk Import with CSV

If you have many products (more than 20), we recommend using CSV import.

Access: Admin → Products → Import

(1) CSV format requirements:

• Format must be .csv
• English field names (platform will auto-recognize)
• Images must be in URL format (if importing main images)
• Cannot upload Excel (.xlsx) files

(2) Import tips:

• Prepare your CSV file according to the template
• Verify all required fields are filled
• Use absolute URLs for product images
• Test with a small batch first

3. Inventory Management

Access: Admin → Inventory

You can view:

• Inventory quantity
• Stock alerts
• Units sold
• Current sales channel (enabled when multi-channel support launches)

(1) Edit inventory

You can:

• Manually increase/decrease inventory
• Bulk operations
• Export inventory reports (coming soon)

(2) Stock alerts

You can set reminders for low inventory, for example:

• Alert when inventory is below 5 units
• Automatically mark as "Almost Sold Out"

4. Pricing & Discounts

Pricing strategy is important and can affect your sales and user conversion.

Access: Admin → Promotion

You can create:

(1) Discount Codes

Examples:

• WELCOME10 → 10% off
• BLACKFRIDAY50 → $50 off

Settings include:

• Discount type (percentage / fixed amount)
• Applicable products (single item / site-wide)
• Minimum purchase requirement
• Usage limit
• Start and end dates

(2) Flash Sales

• Black Friday promotions
• New product launch specials
• Clearance events

💡 Pages will automatically display countdown modules (if enabled).

(3) Tiered Pricing

Suitable for wholesale or bundled sales, for example:

• Buy 2 → 10% off
• Buy 3 → 20% off

5. Order Management

Access: Admin → Orders

You can:

(1) View order details

Including:

• Customer name
• Address
• Product information
• Payment method
• Delivery status

(2) Update order status

Supported statuses:

• Unfulfilled (awaiting shipment)
• Shipped (shipped)
• Delivered (delivered)
• Refunded (refunded)

(3) Export order reports

(Coming soon)

(4) Process refunds

You can:

• Mark as refunded
• Fill in refund reason
• Generate refund certificate (coming soon)

6. Best Practices

✔ Upload at least 3–5 high-quality product images

Multi-angle displays can significantly improve conversion.

✔ Use clear titles

Good example:

"Handmade Soy Candle — Vanilla Scent"

Bad example:

"Candle"

✔ Use AI to optimize descriptions

Make copy more suitable for your target audience.

✔ Keep categories clear

Example structure:

Home → Candles → Soy Candles

✔ Ensure accurate inventory

Low inventory affects sales, high inventory affects costs.

7. FAQ

Q1: What should I do if CSV import fails?

Check if field formats are correct, for example, prices must be numbers.

Q2: Can I bulk edit products?

Currently supports bulk editing inventory; bulk editing prices and tags will be available in the future.

Q3: Can I export the product list?

CSV export will be provided in a future version.

Q4: Do you support product variants?

Will be available with the multi-attribute product system launch.

Q5: Can I hide a specific product?

Yes, toggle "Published" in the product detail page.