Account & Billing

What You Will Learn

• Account creation
• Profile & preferences management
• Plans & subscriptions
• Credits system
• Founder Partner Program
• Upgrade / downgrade / cancel subscriptions
• Data privacy & security
• Frequently asked questions

1. Account Creation

Supported Sign-Up Methods

You can quickly create a Runner AI account using:

• Email sign-up
• Google sign-in

Why You Need an Account

An account allows you to:

• Store all websites you create
• Track your Credits usage
• Manage subscriptions and billing
• Access AI generation history
• Join the community and receive product updates

2. Profile & Preferences

In My Settings, you can manage your personal preferences.

Edit Profile Information

• Display name
• Profile avatar

Language Preferences

Currently supported languages include:

• English, Chinese, Spanish, French, German, Japanese, Portuguese, Dutch, Italian

Language settings only affect the interface display and do not impact AI generation results.

3. Plans & Subscriptions

Why Subscribe?

Runner AI offers different plans designed for different business stages, including:

• Creators & solo founders
• Small to mid-sized brands
• Ecommerce teams

Each plan defines:

• Available feature access
• Monthly Credits allocation
• Number of publishable websites
• Watermark removal eligibility
• Advanced capabilities such as video generation

Free Trial

When you sign up, you receive:

• A 7-day free trial
• Full access to all features included in your selected plan

After the trial ends:

• Your website enters a frozen state and becomes inaccessible to visitors
• You can restore access at any time by subscribing to a paid plan

4. Credits System

Credits are the core billing unit in Runner AI.

Every AI-powered action—such as generating pages, images, videos, or optimizing prompts—consumes Credits.

Types of Credits

Subscription Credits

• Automatically issued each billing cycle
• Valid only within the current billing month
• Unused Credits do not roll over

Purchased Credits

• Available for one-time purchase
• Never expire
• Stackable with subscription Credits

Pricing: $9.90 for 50 Credits

Best suited for:

• High-volume content generation
• High-traffic brands
• Frequent image or video generation

Credit Cost Guide

Most daily usage falls within the Easy or Medium range.

View Credit Usage

In Settings → Usage, you can view:

• Remaining subscription Credits
• Historical usage records
• Purchased Credits balance

5. Founder Partner Program

The Founder Partner Program is a special initiative designed for early users who want to grow alongside Runner AI.

What You Get

• 90 days of full feature access
• 500 Credits per month (equivalent to a high-tier plan)
• 1:1 access to the founding team
• Priority access to beta and experimental features
• Fast-track status within the community

Who It's For

• Merchants with high content-generation needs
• Founders interested in co-creating the product
• Builders seeking deeper support and collaboration

What We Ask in Return

• Periodic feedback or survey participation
• Permission to showcase your case study (with consent, anonymous if preferred)
• A 1.5% GMV service fee as a symbolic contribution

You can think of this program as a hybrid of:

Premium VIP access + Product co-creation partnership

6. Upgrade, Downgrade & Cancel Subscriptions

Upgrade

• Can be done at any time
• Takes effect immediately
• The system automatically prorates and charges the difference

Downgrade

• Can be requested at any time
• Takes effect at the start of the next billing cycle
• You retain access to your current plan features until then

Cancel

• Cancellation stops future billing
• You retain access until the end of the current billing cycle
• Your website will no longer be publicly accessible after cancellation

7. Data Privacy & Security

Runner AI complies with international data protection standards, including:

• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)

We guarantee that:

• All data is securely encrypted
• We never sell or share user data
• Users can request permanent data deletion at any time
• All access actions are logged and auditable

8. FAQ

Q1: Can I change my account email? Currently, email changes are not supported directly. Please contact support for assistance.

Q2: Do Credits expire?

• Subscription Credits expire at the end of each billing cycle
• Purchased Credits never expire

Q3: Will I be charged automatically after the free trial? Yes. Charges will be applied to the credit card on file once the trial ends.

Q4: Will my website be deleted after I cancel my subscription? After cancellation, your website will no longer be publicly accessible. If your account remains inactive on a free plan for 14 consecutive days, your website data will be permanently deleted.