Runner AI
DocumentationPlans and billing

Subscription plans

Compare Runner plans, included Credits, and model access, then change or manage a subscription safely.

Plan & Billing is the workspace-level place for subscriptions, plan changes, billing management, and eligible extra-Credit purchases. Use the values shown there because plan names, limits, and prices can change.

Plan and Billing settings comparing Runner plans and upgrade controls

What this covers

Comparing the Runner plans and what each one includes, reviewing a plan action before payment, recognizing scheduled or pending changes, and opening secure billing management.

Availability and prerequisites

  • Open the workspace whose plan you intend to manage.
  • Billing actions can require workspace billing permission.
  • Boost Packs require an active eligible subscription.
  • A past-due or legacy subscription can show different controls or block a new action.
  • The allowances below are planned values. The Pricing page and the confirmation Runner shows before payment are authoritative.

Entry path

Select avatar → Settings → Workspace → Plan & Billing.

Compare the plans

PlanIncluded CreditsModel and feature accessBest for
Free150 Credits at signup, plus up to 250 through introductory questsRunner Lite, and limited previews of selected advanced featuresTrying Runner and generating a first store
Plus1,000 Credits reloaded monthlyRunner Lite, and limited previews of selected advanced featuresRegular small changes and steady iteration on one store
Pro3,000 Credits reloaded monthlyRunner Pro, plus Creative Studio, automations, workflows, simulations, Experiments, and AdsComplex building and the advanced feature set
Max9,000 Credits reloaded monthlyRunner Max, plus higher output limits and priority processing during high-traffic periodsHeavy or time-critical work, subject to availability

Preview availability, duration, and limits can vary during rollout and appear in your account. For what those Credits accomplish in practice, see Credits and usage.

Runner models

Runner offers three models so you can choose quality, speed, and Credit tradeoff without managing provider model IDs.

ModelIncluded withIntended tradeoff
Runner LiteFree and PlusFast, economical work for straightforward tasks
Runner ProProBalanced capability for complex building and advanced features
Runner MaxMaxHighest capability, higher output limits, and priority access when traffic is high

The underlying catalog can include model families from providers such as Anthropic, OpenAI, Google, xAI, Moonshot AI, DeepSeek, Alibaba, Z.ai, MiniMax, and Morph, and can also cover image generation, video generation, embeddings, and safety checks. Runner routes supported models through its AI gateway and can change which underlying model powers each Runner model as providers release, rename, preview, or retire them. Not every provider serves every feature or account; the model picker shows what is available for the current task.

Controls

Entry or buttonWhy it is usefulWhat happens next
Current plan bannerConfirm which workspace plan is active and its displayed status.Runner can show renewal, end, validity, or pending-change information.
Monthly / YearlyCompare plans in the desired billing period.Plan cards update. Monthly can be disabled for an active annual commitment.
Plan cardCompare included features and limits.Selecting an available action moves to a plan confirmation step.
Upgrade or period-switch actionStart a plan change.Runner shows a confirmation, schedules the change, requests payment, or opens checkout according to account state.
Manage / Manage BillingUpdate payment methods, review invoices, or manage cancellation.Runner opens the secure billing portal.
Cancel beside a pending changeWithdraw a scheduled plan change.Runner refreshes the current subscription after success.
Credit Boost PackBuy additional Credits when eligible.Quantity and total are shown before Confirm Purchase.

Review a plan change

  1. Open Workspace → Plan & Billing.
  2. Confirm the workspace and current plan banner.
  3. Select Monthly or Yearly if both are available.
  4. Review the current plan cards, feature limits, and displayed amount.
  5. Select the intended plan action.
  6. Read the confirmation carefully. Do not continue if the plan, period, or amount is wrong.
  7. Complete payment only in the secure checkout or billing page.
  8. Return to Plan & Billing and confirm the resulting status. A loading or checkout redirect alone is not proof that the plan changed.

Manage billing or cancellation

  1. Select Manage or Manage Billing on the current subscription.
  2. Use the secure billing portal for payment methods, invoices, and cancellation options presented to your account.
  3. Review the portal's final confirmation before submitting a financial or cancellation action.
  4. Return to Runner and verify the current plan banner, end/renewal notice, or pending change.

Buy a Boost Pack

A Boost Pack is a one-time purchase of 750 Credits for US$9.90, plus applicable taxes. It is not a subscription, and its Credits add to the same universal balance.

  1. Confirm that an active subscription is shown.
  2. Open the Credit Boost Pack.
  3. Choose the quantity.
  4. Review total Credits and total price.
  5. Select Confirm Purchase only when both are correct.
  6. Wait for Purchase Complete and verify the balance in Credits and usage.

This is a financial action. Closing the confirmation leaves the purchase unsubmitted. Checkout shows the current price, quantity, expiration, and payment terms before you buy.

States and limits

  • Active, Past Due, Canceling, inactive, legacy, and pending-change states can expose different actions.
  • An annual commitment can disable Monthly choices.
  • A plan change can be immediate, scheduled, or pending additional payment. Use the status Runner shows after the request.
  • Setting Up Your Subscription means Runner is still confirming the returned payment state.
  • A processing timeout asks you to refresh and verify; it does not prove failure or success.
  • Extra-Credit purchase is unavailable without an active eligible subscription.

Troubleshooting

  • If the wrong workspace is shown, close Settings and reopen it from the intended workspace.
  • If the Monthly toggle is disabled, review the current annual commitment shown on the page.
  • If billing management does not open, retry once and allow the secure billing page to open.
  • If the subscription is Past Due, follow the displayed billing action before attempting another plan change.
  • If payment returns to a processing state, refresh and verify before submitting again to avoid a duplicate attempt.