States and availability

Read common Runner page, button, task, store, and connection states and choose the safest next action.

Runner uses states to tell you whether an action is ready, waiting, complete, blocked, or unavailable. Read the state before retrying or changing settings.

Entry path: Runner documentation → Help and reference → States and availability.

Store and publication states

State	Meaning	Safe next step
Drafted	The project does not currently have a live published version.	Continue building and complete publication requirements.
Deploying	Runner is preparing a publication.	Wait for the state to finish; do not start repeated publications.
Published	A live version exists.	Open the live URL and verify the intended change.
Publish blocked	One or more required setup items are incomplete.	Open the named requirement and finish it.
Republish available	The draft contains changes newer than the live version.	Review the preview, then republish when ready.

Task states

State	Meaning	Safe next step
Waiting for you	Runner needs an answer, choice, approval, or missing detail.	Open the question and respond once.
Working	The current task is still running.	Follow its details instead of starting a duplicate request.
Completed	Runner reached the task's terminal success state.	Verify the visible result in the affected page.
Stopped	Work ended before completion.	Read why it stopped, correct the cause, then continue or send a focused follow-up.
Failed	The task could not finish.	Save the visible error and retry only after checking the cause.

Page and control states

What you see	Meaning
Disabled button	Required input, permission, plan, or state is missing. Nearby text usually names it.
Loading skeleton or spinner	Data is being requested. A persistent loading state needs a reload or support check.
Empty state	The page is available but the selected context has no items yet. Use the offered create or connect action.
Upgrade message	The current plan or limit does not allow the action. Review the live offer in Plan & Billing.
Connect or reconnect	The outside service is not connected or needs authorization again.
Page not found	The URL is unavailable for the current context, retired, or gated. Return through visible navigation.

Runner version recovery

If Runner was updated while your tab was open, a full-screen recovery page can replace the current view. You cannot close it or use the page behind it until Runner loads a current copy.

What you see	What happens next
A newer version of Runner is ready	Select Load latest version to reload the current tab with the latest Runner version.
You're offline	Load latest version is disabled. Reconnect to the internet; the action becomes available without leaving the recovery page.
Loading latest version…	Runner is reloading the tab. Keep it open while the action finishes.
We couldn't load the latest version	Check the connection, then select Try again.
Technical details	Expands the error code, reason, and detection time for troubleshooting. It does not retry or repair the page.

Diagnose in order

Confirm the selected workspace and store.
Read the nearest status, warning, or prerequisite.
Check whether the relevant task is already running.
Confirm your role, plan, publication state, and required app connection.
Reload once if the state should have just changed.
Use the relevant troubleshooting guide before repeating a high-impact action.