Inbox and Notifications
Read Runner updates, understand unread behavior, and follow each notification's available action.
What this covers: You will find unread updates and know what can happen when you select a notification.
The Inbox combines notifications across the workspaces you can access. It is different from optional browser notifications that announce when a Runner task finishes.
Entry path: Desktop top bar → bell icon. On mobile, open the account or navigation menu and select Inbox when shown.
On desktop, the bell opens a panel beside the workspace. On mobile, it opens a bottom drawer. A blue dot on the bell indicates that unread notifications exist.
Start with All in Inbox, or choose a category such as Release. This image shows the category controls only.
Select the image to enlarge it. Annotations are in English.
Before you start
- Confirm the workspace and affected project before following a notification.
- Save any unsent draft because a notification can navigate to another page or project.
- Avoid browser task notifications on a shared screen when their text may reveal work details.
Inbox controls
| Control or state | What happens |
|---|---|
| All | Shows every available notification category. |
| Subscription | Filters to plan and billing-related updates. |
| Release | Filters to product-release updates. |
| Event | Filters to event notifications. |
| Notification row | Performs the action assigned to that notification, if it has one. |
| Close Inbox or change tabs | Marks notifications that were sufficiently visible as read. It does not mark every item at once. |
| Scroll to the bottom | Loads more notifications when more are available. |
The Inbox has no Mark all as read control and no separate retry screen for a failed request.
Read notifications
- Select the bell icon.
- Start with All, or choose a category.
- Read the title, message, relative time, and unread dot.
- Scroll when you want to load older items.
- Select a row only after reading what action it represents.
- Close Inbox or switch tabs when finished; visible unread items are then marked as read. Reopen the same category to check that those items no longer show an unread dot.
What a notification click can do
Click behavior depends on the notification:
- Open a related page inside Runner.
- Open an external item, such as an invoice, in a new browser tab.
- Copy a build or pre-check error so you can paste it into a support request or Runner chat.
- Open a billing-management path for a payment issue.
- Do nothing when the notification is informational and has no action.
Read the notification before selecting it. A row does not have one universal destination.
Empty and loading states
| State | Meaning | What to do |
|---|---|---|
| Loading placeholders | Runner is retrieving notifications. | Keep Inbox open until the list settles. |
| No notifications yet | The selected category has no items. | Return later or try All. |
| We’ll let you know when something happens. | There is no current update to act on. | Close Inbox and continue working. |
| Loading more | Older items are being retrieved after scrolling. | Wait before scrolling again. |
Browser task-completion notifications
Some desktop browsers show a separate card in the expanded Agent sidebar:
- Choose Turn on to let the browser request notification permission.
- Allow permission only if you want system notifications for completed tasks.
- Choose Not now to postpone the prompt.
- Selecting a system notification focuses Runner and returns to the related conversation.
This feature depends on desktop browser support. Do not expect the same behavior on mobile or in every installed-app setup. Workspace workflow-completion and store-ready messages can also appear as temporary on-screen notices; Preview storefront on a store-ready notice opens its preview.